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About
Menu
Resources
for Clients
Diagnostic Imaging
Hyperthyroidism
AVMI Anniversary Club
Letters
AVMI Success Stories
for Referring Veterinarians
Diagnostic Imaging
Radioiodine Therapy
Feline Hyperthyroidism
Sending Images
Services
Radiotherapy
Brachytherapy
Canine Thyroid Carcinoma
Feline Hyperthyroidism
Scintigraphy
Bone Scintigraphy
Portal Scintigraphy
Renal Scintigraphy
Thyroid Scintigraphy
MRI
CT
Information
AVMI News
CT Concepts
Downloads
Hyperthyroid Hints
Imaging Diagnosis
Scintigraphy Selections
Thyroid Thoughts
Videos
Contact
Contact Us
Locations
About
Diagnostic Imaging Client Satisfaction Survey
Diagnostic Imaging Client Satisfaction Survey
This survey is intended for clients who's pet has recently undergone a diagnostic imaging procedure and returned home following discharge. This form is submitted anonymously without unique identifiers linking it to a specific client or patient.
At AVMI our mission is to exceed our client’s expectations by providing consistent, compassionate and superior care for our patients while providing ongoing supportive services for our veterinary colleagues. We sincerely appreciate a brief investment of your time to assist us in our efforts to achieve that goal.
1.) What was the most important factor in your decision to choose AVMI for your pet's diagnostic imaging procedure?
*
Cost
Location(s)
Quality of diagnostic imaging equipment
Referring veterinarian recommendation
AVMI web site
2.) When choosing advanced diagnostic imaging procedures for your pet, how important was the cost of the procedure?
*
Extremely important
Very important
Moderately important
Slightly important
Not at all important
3.) How useful was the information on our web site?
*
Extremely useful
Very useful
Moderately useful
Somewhat useful
Not useful
4.) In what area(s) did we FAIL to meet your expectations? (Please check all that apply)
*
Front office staff (i.e., phone and reception customer service)
Technical staff (i.e., hospitalized patient care)
Professional staff (i.e., Dr. Broome)
None, AVMI met all of my expectations
Other
Front office staff
How can we improve our service?
Technical staff
How can we improve our service?
Professional staff
How can we improve our service?
Other (describe)
5.) Overall Satisfaction - Please rank your overall satisfaction with our services
*
Completely satisfied
Mostly satisfied
Moderately satisfied
Slightly satisfied
Unsatisfied
6.) Would you like to point out any specific employee(s) that provided you with exceptional customer service ? (Please list them by name if possible.)
*
7.) Additional Feedback
Anything else you want to let us know? Here is the place to do it!
Name
This field is for validation purposes and should be left unchanged.
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